Frequently Asked Questions


1. What products and services do you offer?
We offer a wide range of products and services tailored to meet your tech needs. Our offerings include high-performance gaming and workstation PCs, an extensive selection of computer components and accessories, robust NAS and home server solutions, as well as expert repair and upgrade services to bring life back into your old devices and reduce global E-waste. Whether you're a gamer, a professional, or a business owner, we've got you covered!

2. Can I customise my computer before purchasing?
Absolutely! We offer customisation options to tailor your computer to your specific needs and preferences. Whether it's upgrading the RAM, storage, or adding specific components, we can accommodate your requirements.

3. Do you sell both new and refurbished computers?
Yes, we offer you the possibility to include refurbished components in your build for a significant price reduction, all used components are thoroughly tested to ensure they meet our rigorous quality standards.

4. Do you offer data transfer services?
Yes, we offer data transfer services to seamlessly migrate your existing files, settings, and applications from your old computer to your new one, ensuring a smooth transition. Simply inform us during checkout and we'll provide instructions on where to send your old hard drive or SSD.

5. How do I contact support for assistance?
You can reach our customer support/sales team by email, or through social media (listed below). We're here to help with any questions or concerns you may have.

Email: [email protected]
WhatsApp: 07716 941681

6. Can I trade in my old tech?
Yes! we offer a trade-in program for your old computers and other electronics. You can either sell your device for cash with us or trade it in for a discount on a purchase with us.

          How does the trade-in process work:
         
          Contact Us – Email our support team at [email protected] with details about your device (brand, model, condition, etc.).
          Get a Quote – We’ll assess your device and provide a trade-in value or discount offer.
          Ship or Drop Off – If you accept the offer, we’ll guide you on how to send us your old device.
          Receive Payment or Discount – Once we verify the device, you’ll get your cash payment or a voucher for your next purchase.

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